By placing an order with Bisley Sports Wholesale Limited you are accepting following terms and conditions. If you find these terms and conditions unsatisfactory, then please contact the Bisley Sports Wholesale limited for the further details. It applies to all the goods supplied or service provided by the company. Placing an order with company implies acceptance of these terms & conditions of the sale. No addition to or variation from these terms and conditions shall have effect unless expressly accepted by the company in writing

Definitions

In these conditions:
“Customer” means an entity who accepts a quotation of the company or whose order is accepted by the company for the supplying of goods & services.

“Goods” mean all or any part of goods which company sells in accordance with the core activity.

“Company” means Bisley Sports Wholesale limited.

ORDERING & STOCK AVAILABILITY

Availability can only be confirmed by the staff over the phone or through the emails. We do keep a reasonable quantity of the products in stock but Products sometimes become out of stock after a big order has been placed and that’s why we cannot guarantee 100% stock availability at all times. Discontinued products are removed from shelves as early as we come to know and a further supply of discontinued product cannot be assured.
Orders that contain items that are out of stock at the time of order will be sent out without those items unless you choose to hold and wait for the out of stock item to arrive. Out of stock items can be put in Backorder or the out of stock item to be added to a future orders. A Credit note will be issued for the out of stock item which cannot be supplied for some reason after three months of the order.

Basis of Sale

All goods quoted from stock are subject to being unsold when the customer’s order is accepted. Any quotation submitted by the Company amounts to an invitation to treat and not an offer while any order placed by the customer written or oral, whether or not any quotation may have been submitted shall constitute as an offer and acceptance by the company will constitute a contract unless it is rejected by the company. Acceptance of offer or submission of quotation by the Company shall be deemed acceptance of the terms & conditions, which shall form the conditions of the sale and shall apply to the exclusion of any terms or conditions put forward by or on behalf of the customer.

Any alteration or qualification of these conditions shall not be effective unless expressly agreed by the company. The customer shall be deemed to have expressly represented and warranted immediately prior to the sale being made that the customer is not insolvent and had not committed or been subject to any Act of Insolvency and not banned from shooting for any reason by the relevant authorities.  Orders made knowingly about ban will be deemed as a fraud and company will take legal action as soon as it come to know about any restriction or ban imposed by the relevant institutions. The company would not have entered into the contract but for this representation and warranty.

We only sell to RFD holders or the organisations such schools, colleges, universities. A copy of latest RFD will require opening an account from RFD holders. We sell in wholesale quantities; retail customer can buy from NSRA limited, one of the sister company of Bisley Sports Wholesale limited.

PRICE

The price for Goods will be as set out in the quotation, and/or confirmed in company’s invoices. Any price quoted by the company is in sterling and is based upon current costs as at the date of the company’s price list. The Company may vary from the price quoted to the extent that such variation is required to cover increases in the cost of supplying the Goods between quotation and delivery to the Customer. The company shall notify the customer in writing of any increase in price of the goods. Prices at the date of delivery shall therefore prevail.
Unless otherwise expressly stated in writing, all prices are exclusive of VAT which shall be payable by the customer. Prices do not include delivery costs. For delivery information please speak to one of the member of staff.

Credit & Payment Terms

Credit will be offered subject to customer’s credit worthiness. The company reserves the right to refuse or suspend the credit facility subject to defined criteria. The initial order from a new customer will be processed on a pro-forma invoice.

Customers who have been granted credit accounts by the company are expected to settle invoices on a fortnight basis. If any invoice is not settled on these terms, the company shall be entitled to charge and the customer will pay interest on the overdue amount at a rate of 8.25% per month. The company reserves the right to withdraw credit facilities from any customer who does not comply with these terms.

Customers who have not been granted credit or whose credit facility has been withdrawn shall pay in full before the despatch of goods. If the customer fails to make any payment on due date then, without prejudice to any other right or remedy available to the company, the company shall be entitled to cancel or suspend any further delivery

Payment can be made with most major credit, debit cards or Bank Transfer. Credit and Debit Card Payments are processed by Worldpay. For security of your data we do not store any credit card information. Applications for new accounts should be sent to accounts@nsra.co.uk

Title of the goods

Risk in the goods shall pass to the customer immediately on delivery to the customer or into custody on the customer’s behalf whichever is the sooner.  The title of the goods shall remain in the company (which reserves the right to dispose of them) until the company had received payment in cleared funds of the full price of all goods under any contract whatsoever.

The Customer shall nevertheless be entitled to deal with the goods in the ordinary course of business provided that full payment has received, until then customer shall hold the goods as bailee for the company and shall keep the goods in such a way that they are readily identifiable as the property of the company and shall keep the same properly stored, protected and insured and keep separate from all or any other goods whether belonging to the company the customer or any third part. And The Company shall be entitled at any time to revoke the customer’s power to deal with the goods

The customer’s power to deal with the goods shall automatically cease if the customer shall commit or be subject to any act of insolvency. The customer shall not make any modification to the goods or their packaging or alter remove or tamper with any marks, numbers or other means of identification used on or in relation to the goods.

The customer shall account to the company for the proceeds of sale or otherwise of the goods, and shall keep all such proceeds separate from any moneys. The customer shall have no authority to enter into any contract of sale or other contract regarding those goods.

Delivery

Any time or days quoted by the company for the delivery of all or any of the goods are estimates only. Time of delivery shall not be of the essence. The company shall not be liable for any failure to meet any such estimate, nor for any loss, whether financial or otherwise, resulting directly or indirectly there from.

If the customer fails to take delivery of or collect the goods or fails to give the company adequate delivery instructions at the time notified by the company then company may charge the customer for any extra costs.

Notification of short delivery or damage in transit must be made in writing to the company within ten days of the despatch of the goods by the company. Notification of non-delivery must be made in writing to the company within 14 days after the date of the company’s invoice.

EU countries and outside of the EU please contact us before placing an order for the costs of shipping. If you place the order without contacting us please be aware there may be additional shipping charges to pay for larger or heavier items shipping within the EU and outside.
It is the customer’s responsibility to ensure that all the details you give are correct at time of ordering as we cannot be held liable for issues with deliveries arising out of incorrect addresses or contact information. The choice of carriers is at company’s sole discretion unless the Customer indicates a specific courier.

Description

All descriptive and technical specifications, drawings, catalogues, illustrations and particulars of weight and dimensions supplied by the company are based on the information provided by the manufacturers.

Products may occasionally vary in size, shape, ratio or colour. Images are for guidance only and we reserve the right to vary our prices, product images, product descriptions as required.

RETURNS

Before returning goods to company, please speak to one of the member of the staff and agree with delivery and return of goods. If you require a credit or a replacement item(s), you must ensure goods are returned in perfect resalable condition and in their original undamaged packaging. Please be aware, it is your responsibility to ensure all goods returned to us are packed sufficiently to withstand normal carrier network handling. Bisley Sport wholesale Limited will not accept liability for loss or damage to goods as a result of inadequate packing & packaging.
We do not accept returns or cancellation of any special order which is bought specifically for the customer. Any shortages or damages must be reported to us within 3 working days. Claims outside of this timescale can be time Barred.
You may be asked to provide photographic evidence of faulty goods via email. On receipt of returned goods, we will inspect the products. If liability is accepted we will refund you for the cost of the goods and postage costs. We are not liable for any further costs.

Information

The customer shall be responsible to the company for ensuring the accuracy of the terms of any order submitted by the customer and for giving the company any necessary information relating to the goods within sufficient time to enable the company to perform the contract in accordance with its terms.

LIABILITY

The risk of damage or loss of the goods passes to customer at the time of delivery or if customer fails to take delivery at an agreed time or an agreed place of delivery.  Goods do not come with any warranty or guarantee whatsoever other than implied by law for business to business sales.
We are not liable for loss of profits, consequential loss or damage, costs, expenses arising out of the supply of Goods and our liability for direct or indirect loss shall be limited to the value of the invoice.

FORCE MAJEURE

We are not liable for any delay or failure to perform any of our obligations if this is due to events or circumstances outside of our reasonable control, including but not limited to acts of God, accidents, war, fire, industrial disputes or civil commotion, failure of any communications including telecommunications or computer systems.

COMPLAINTS

If you have any complaints or problems with the company please contact one of the members of the staff and they will pass on to relevant manager. The manager will personally contact the client and investigate and action and will maintain communication with the client until the matter is resolved.

ADVICE & SUGGESTIONS

We would be happy to receive any advice or suggestions or indeed criticism that the customers may care to make to enable us to improve our service.

OPENING HOURS

Our opening hours are 09:00 – 17:00 Monday to Friday. An answering machine service is available outside these hours.